PRIVACY & CONFIDENTIALITY
Covenant Care Counselling believes in keeping your information strictly confidential. We collect the minimum amount of information needed to provide and conduct services such as your name, phone number and email for the purposes of correspondence with you and no other purposes. We value privacy and confidentiality as such your personal and contact information will not be distributed to third parties without your consent unless in matters of risk where the therapist is legally obligated to divulge such information for safety reasons as discussed on the initial appointment.
Covenant Care Counselling is hosted on the WordPress platform that allows us to sell our services to you, hence your data maybe stored through their storage, databases and applications on secure servers behind a fire hall.
All direct payment offered by Jane payment in Jane app a secured online platform for health and wellness practitioners for booking, chart, schedule , bill and get paid. This secured system is used by Covenant Care Counselling adhere and abide by the standards set by Jane Payments, which uses Stripe Express so that we are paid for services provided, which has a joined agreement of brands like Visa, Mastercard, American Express and etc. Stripe requirements ensures the secure handling of credit card information by our site and its service providers.
Security of Personal Information
As per the Personal Health Information Protection Act, Covenant Care Counselling has a legal duty and obligation to ensure your health records are protected against theft, loss and unauthorized use of disclosure. As such, proper digital safeguard measures have been implemented to reasonably prevent unauthorized access to your information/ data.
Risk of Unencrypted Communication
There are some risks associated with e-counselling, email use and other digital methods such as google meet and zoom, which include but not limited to:
- Inadvertently sent to the wrong recipient.
- Vulnerability to theft if accessed on a portable devise such as smartphone, tablet and laptop.
- Vulnerability to potential interception by unauthorized parties.
Unsubscribing
You have the right to opt out of email and/or other digital appointments and subscriptions, which will limit your appointments to phone calls.
Sharing of Content
Sharing is caring; hence we encourage you to share any material that resonates with you in the spirit of promoting health and wellness, however we kindly ask that you credit us at either the beginning or end of your post with a link back to the original post or tag us on your extracted screenshot. Thank you in advance for complying with this request.
Policy Modifications:
Covenant Care Counselling reserves the right to modify and change this privacy policy at any time, so we ask that you kindly review it frequently. All modified changes will take effect immediately upon their posting on this site. If we make any material changes to the policy, we will notify you immediately to keep you apprised of what information we collect, how we use it and under what circumstances and when and whom we might be legally required to disclose it to.
Online Privacy Policy
This privacy policy refers only to information collected through our websites, and does not apply to information collected in person at events, coaching calls or social media.
Your Consent In using our site, you agree to our privacy policy